Legal
Privacy Policy
Introduction
SHIIV IMPEX ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We may collect various types of personal information depending on our interaction with you, including but not limited to:
- Contact Information: Name, address, telephone number, and email address.
- Identification Information: Date of birth, driver’s license, passport details.
- Business Information: Business name, ABN, and business address.
- Transaction Information: Records of your transactions with us.
- Technical Information: IP addresses, browser type, and access times when you use our website.
How We Collect Your Information
We collect personal information directly from you in several ways, including:
- When you provide it to us via our website, email, or phone.
- Through business transactions and contractual agreements.
- From third-party sources, such as credit reporting agencies and government entities.
We may also collect information indirectly through the use of cookies and similar technologies on our website, which helps us understand your usage patterns and preferences.
Use of Your Information
We use your personal information for various purposes, including but not limited to:
- Providing our private labelling and import/export services.
- Communicating with you regarding our products and services.
- Processing your transactions and managing our business relationship.
- Complying with legal and regulatory requirements.
- Improving our services and website.
Disclosure of Your Information
We may disclose your personal information to:
- Our affiliates and subsidiaries.
- Third-party service providers who assist us in our business operations.
- Government bodies and regulatory authorities when required by law.
- Other parties with your consent or as required by law.
We ensure that any third parties we share your information with comply with the Australian Privacy Principles and handle your information securely.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Access to and Correction of Your Information
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or outdated. To make such a request, please contact us using the contact details provided below.
Cross-Border Disclosure
We may transfer your personal information to entities located outside Australia, including countries that may not have the same level of data protection laws as Australia. In such cases, we will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
Cookies and Website Usage
Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device that help us analyse web traffic and improve our website. You can choose to accept or decline cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: raj@shiv-impex.com.
By using our services and providing your personal information, you consent to the terms of this Privacy Policy.